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Terms and Conditions – Events

General Terms of Business

Thank you for choosing WHL to support you and your business.

  1. How your Agreement with WHL works
    1. Your Agreement with WHL is made up of the relevant Order Form, these General Terms of Business and the specific Terms and Conditions
      applicable to the services and products that WHL has agreed to provide to you. The services and products covered by each individual set of Terms
      and Conditions are described at the beginning of that document.
    2. To the extent that there is any conflict between these General Terms of Business and a specific set of Terms and Conditions, the relevant Terms
      and Conditions will prevail.
    3. This Agreement is a contract between the client organisation or individual identified as such in the order form for the relevant WHL products and
      services (‘Order Form’) and Wilmington Healthcare Ltd a company incorporated in England and Wales under number 02530185 whose registered
      office is at 5th Floor, 10 Whitechapel High Street, London E1 8QS (‘WHL’).
  2. General Terms of Business – Boilerplate Terms
    1. This Agreement is governed by English law and the courts of England will have exclusive jurisdiction to settle any disputes arising out of or in
      connection with this Agreement.
    2. WHL reserves the right to revise these General Terms of Business or any specific set of Terms and Conditions at any time by posting an update on
      its principal website. It is your responsibility to check that website from time to time and to review the most up-to-date version of these General Terms
      of Business and the relevant Terms and Conditions.
    3. The documents comprising this Agreement (together with any documents referred to therein or required to be entered into thereunder) contain the
      entire agreement and understanding between us and supersede all prior agreements, understandings or arrangements (both written and oral) relating
      to the subject matter of this Agreement and any such document.
    4. These General Terms of Business and the relevant set of Terms and Conditions apply to the exclusion of all other terms and conditions (including
      any which you purport to apply under any purchase order, confirmation of order, specification or other document).
    5. Notices required under this Agreement will be sent by email to the relevant party’s address on the Order Confirmation or as otherwise agreed in
      writing for such purpose. Notice by email is deemed effective three hours from transmission. WHL may also give notice to you via the relevant brand
      website and such notice is deemed effective at the time at which it appears on the relevant website.
    6. You acknowledge and agree that communication with us may be electronic. We may contact you by email or provide you with information by posting
      on our main website or one of our brand’s websites. You agree to this electronic means of communication and you acknowledge that any
      communications that we send to you electronically comply with any legal or contractual requirement that such communication be made in writing.
    7. You acknowledge that in contracting with us you have not relied on, and will have no remedy in respect of, any statement, representation, warranty,
      understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these Terms of
    8. Nothing in this Agreement will require WHL to do or omit to do anything which would contravene any applicable laws or regulations.
    9. You may not assign, sub-license, subcontract or otherwise transfer to any third party (including any company within your corporate group, if
      applicable) any of your rights or obligations under this Agreement. We may assign, sub-license, subcontract or otherwise transfer to any third party
      (including any company within our corporate group) any of our rights or obligations under this Agreement at any time and without notice.
    10. In the event that any provision of this Agreement is held to be invalid or unenforceable, the remainder of this Agreement will remain valid and
    11. Termination or expiration of the contract between us will not affect the continuance in force of any provision of this Agreement which is expressly or
      by implication intended to survive termination.
    12. You will indemnify and hold harmless WHL and its employees, agents, officers, directors and other representatives from and against all costs, losses,
      liabilities and expenses which any of the foregoing may suffer or incur arising out of or in connection with your breach of this Agreement.
    13. Nothing in this Agreement will operate to exclude or limit WHL’s liability for death or personal injury caused by the negligence of WHL or its employees
      or subcontractors, for any fraudulent misrepresentation by any of the foregoing or for any other liability which cannot be excluded or restricted by
      law. Subject to the foregoing, WHL will not be liable to you under or in connection with this Agreement for any loss of profits, loss of or damage to
      data, loss of anticipated savings or interest, loss of revenue or loss of or damage to goodwill or for any indirect, special, economic or consequential
      damages, claims, losses or expenses of any kind.
    14. WHL will have no liability to you for any failure or delay in performing any obligation under this Agreement as a result of any event beyond its or its
      subcontractors’ reasonable control.
    15. Where this Agreement uses the words ‘include’ and ‘including’, these are illustrative and not limiting.
    16. WHL has the right to announce our business relationship with you publicly, including by announcements on social media.
    17. We will use any personal information provided by you in relation to your authorised users in accordance with WHL’s Privacy Policy
  3. Anti-Bribery and Sanctions
    1. You warrant that you will:
      1. comply with all applicable laws, statutes and regulations relating to anti-bribery and anti-corruption including but not limited to the Bribery
        Act 2010;
      2. comply with such of our codes of conduct and anti-bribery and anti-corruption policies as are notified to you from time to time; and
      3. promptly notify us of any request or demand for any undue financial or other advantage of any kind received by or on behalf of you in
        connection with these Subscription Terms and Conditions.
    2. WHL is part of an enlarged corporate group which pledges to trade legally and respect all laws including the Trade Sanctions imposed by EU and
      US Governments. We operate a Group Sanctions Policy which means that we cannot accept subscriptions from individuals or organisations based
      or residing in, or connected with, a country or organisation which is subject to EU or US Government sanctions. WHL reserves the right to refuse to
      accept an order from any such person or organisation.
    3. Notwithstanding anything else in this Agreement, breach by you of the foregoing Anti-Bribery and Sanctions provisions will be deemed a material
      breach of this Agreement.

Conference Delegate Terms of Business
When you apply to register for a conference which is organised and managed by WHL, your agreement will be subject to the terms and conditions below
(‘Conference Delegate Terms and Conditions’).

  1. Scope of these Conference Delegate Terms and Conditions
    1. These Conference Delegate Terms and Conditions govern your application to register for the Conference (as defined on the relevant booking
      form, which for the purposes of this Agreement will be deemed to be the Order Form). They also apply to your purchase of the documentation
      pack for the Conference.
    2. The Conference is organised and managed by WHL
    3. Your application to register for the Conference is subject to availability and to you making full payment (where relevant).
    4. You may apply to register yourself for the Conference and you may apply to register other individuals for the conference. Where you apply to register
      other individuals for the Conference and that registration is accepted, you will ensure that each such individual is aware of, agrees to be bound by
      and complies with these Conference Delegate Terms and Conditions. You will be liable for the failure by any such other individual to comply with
      these Conference Delegate Terms and Conditions as if it had been your failure.
  2. Confirmation of Registration
    1. We will send you confirmation or rejection of your application to register for the Conference within five (5) working days of our receipt of your
  3. Prices and Payment
    1. There may be a price payable for attending the Conference, and for purchasing the documentation pack for the Conference. These prices are set
      out on the relevant Order Form or can otherwise be obtained from us upon request or from our website.
    2. Prices may be subject to change from time to time.
    3. If your application is confirmed, we will send you an invoice for the relevant amount within ten (10) working days of confirmation. This invoice will
      set out payment instructions and terms. Payment is due immediately on receipt of this invoice
    4. If you apply to register for the Conference less than two (2) weeks before the date of the Conference, we will only accept payment by a credit card,
      unless we expressly agree otherwise in writing. If for any reason we have not received payment in full by the date of the Conference, you will be
      asked as a condition of being allowed to attend the Conference to provide payment by credit card on the day of the Conference.
    5. We reserve the right to cancel your booking at any time if payment is not made.
  4. Delegate Passes
    1. We will issue you with a delegate pass for use at the Conference. Your delegate passes is valid for you as the named attendee only. Subject to
      clause 4.2 below, you may not transfer your delegate passes.
    2. If you are unable to attend the Conference we welcome substitute delegates at no extra cost provided that we have at least two (2) days’ prior
      notice of the name of the proposed substitute and we have received payment in full. Please notify us of any substitutions by email at:
    3. You (or your authorised substitute) may be asked for photographic ID during the Conference. If an individual is unable to provide identification
      which matches the delegate pass, he may be asked to leave the Conference
  5. Changes to the Conference and Cancellations
    1. It may be necessary for reasons beyond our reasonable control to alter the advertised content, timing or location of the Conference or the
      advertised speakers. We reserve the right to do this at any time.
    2. Where we alter the time or location of the conference, we will notify you of that alteration and we will offer you the choice of either a credit for a
      future event (up to the value of sums paid in respect of your attendance at the Conference) or the opportunity to attend the Conference as varied.
    3. If a delegate is unable to attend an event, the space can be transferred to another delegate at any time up to 2 (two) days prior to the event date.
    4. We will have no obligation to refund any amounts paid in respect of any cancellations that are less than 3 months’ notice or any non-attendance on the
      day of the event. If prepayment has not been received for this event at the point of cancellation and the cancellation is made with less than 3 (three)
      months’ notice, an invoice will be raised and full payment will be due in line with the payment terms set out in this agreement.
    5. For cancellations that are made with more than 3 (three) months’ notice, a full refund will be issued.
  6. Conference Content: Ownership and Use
    1. All rights in all presentations, documentation and materials published or otherwise made available as part of or compiled or created as a result of the
      Conference (including documentation packs or audio or audio-visual recording of the Conference) (“Content”) are owned by us or are included with
      the permission of the owner of the rights. You may not photograph, film, record, republish or broadcast any of the Content.
    2. During the course of the Conference, you may be recorded in a variety of media including still photography and audio. You consent to being recorded
      in any media and agree that WHL may use any such recording for any purpose connected to the Conference without your prior approval and with
      no obligation to compensate you for that use. WHL may write reports on the Conference including as the basis for articles to be included in any of
      WHL’s publications in digital or written format. WHL may produce articles regarding the Conference which name and quote particular delegates and
      you consent to being named and quoted in any such article.
    3. Subject to the remainder of this Clause 6, you may only use Content for your own internal business purposes, in accordance with fair practice and
      only to the extent reasonably required. You may not otherwise distribute, reproduce, modify, store, transfer or in any other way use any of the
    4. Nothing in these Conference Delegate Terms and Conditions permits you to, and you agree that you will not:
      1. upload any Content into any shared system;
      2. include any Content in a database;
      3. include any Content in a website or on any intranet;
      4. transmit, re-circulate or otherwise make available any Content to anyone else;
      5. make any commercial use of the Content whatsoever; or
      6. use Content in any way that might infringe third party rights or that may bring WHL or any of our affiliates into disrepute.
  7. Content Disclaimers
    1. You acknowledge that the Content does not necessarily reflect our views or opinions.
    2. You should not rely on suggestions or advice contained in the Content in place of professional or other advice.
    3. Whilst we take reasonable care to ensure that Content which is created by us is accurate and complete, some Content is supplied by third parties
      and we are unable to check its accuracy or completeness. You should verify the accuracy of any information (whether created by us or third parties)
      before relying on it.
    4. The Content is provided on an ‘as is’ basis without any warranties of any kind, express or implied.
    5. To the extent that any Content is made available by us online, we reserve the right to suspend or remove access to such Content at any time.
    6. WHL excludes to the fullest extent permitted by law all liabilities costs, claims, damages, losses and expenses arising from any inaccuracy or
      omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.
  8. Limitation on WHL’s Liability
    1. Subject to paragraph 2(13) of the General Terms of Business, WHL’s aggregate liability to you in respect of all losses, liabilities or damage suffered
      by you arising out of or in connection with these Conference Delegate Terms or Conditions, howsoever arising and whether in contract, negligence
      or other tortious action or otherwise, will not exceed the value of sums paid in respect of your attendance at the Conference.
    2. You will ensure that we, our staff and our affiliates will not suffer or incur any loss, costs, claims or expenses of any kind arising from or in
      connection with any act or omission by you (including your delegates) during or otherwise in relation to a Conference.
  9. GDPR
    1. This clause sets out the responsibilities of HSJ (‘the Provider’), and the Customer in relation to the General Data Protection Regulation and any other applicable
      data protection law (Data Protection Law). Any terms or words defined in Data Protection Law and used in this clause relating to personal data shall have
      the meaning set out in Data Protection Law. Where the Provider processes any personal data in relation to services or products covers by these Terms and
      Conditions, it does so as a data controller on its own behalf (including in order to comply with its obligations and exercise its rights under this agreement), and
      shall comply with Data Protection Law in respect of such processing. Where the Customer provides any personal data in relation to this agreement, it warrants
      that it does so in compliance with Data Protection Law and that the Provider may, under Data Protection Law, process such data as required or anticipated by
      this agreement, and the Customer shall be responsible for any costs, losses or expenses the Provider incurs or suffers as a result of breach of such warranty.